Tuesday, May 9, 2017 - 1:15pm to 2:15pm
DART recently redesigned their network in order to improve operational and financial metrics. To help ensure that planners followed the new network design and were operationally compliant, DART fully incorporated Driver&Load into their operation. Mo Osman, Director of Operations, will discuss how DART went from very low usage of Driver&Load to full immersion of the tool and the impact that it made. He will also cover how the business changed and how he and the DART team tested the new setup and trained users, and how they maintain Driver&Load usage now.