Tuesday, May 9, 2017 - 3:15pm to 4:15pm
Retailers are shifting their focus from channel integration to unified commerce to align with the new, elevated expectations of consumers – a seamless shopping experience whether in the store, on the Web or anywhere they choose to shop on their mobile devices. This session will discuss the new shopping experience consumers expect and the technology that is required to deliver this real-time retail experience. Retailers can’t afford to operate from within channel silos, and must transform their organization, business processes and technology to align with their customers’ expectations. Join this session to identify ways to enhance your customer experience with a technology strategy designed for your store of the future.