date and location

May 21–24

The Diplomat Beach Resort

Hollywood, FL

Momentum Countdown

Momentum 2017: May 8-11

 

Super Session: Channeling Change – Creating a Singular Customer Experience

Super Session: Channeling Change – Creating a Singular Customer Experience

Tuesday, May 9, 2017 - 10:30am to 11:30am

Today’s customer is weaving in and out of different channels as they shop and interact with their favorite brands. In this Super Session panel moderated by Manhattan's Vice President of Professional Services, Heather Mahan, customer experience experts will discuss how to empower customer-facing employees with better knowledge and more timely and accurate information to deliver a consistent brand experience across all channels.

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