ULTA matches their change messages to their culture and discovers a new way to delight the customer - internally. Communicating change can be more than just a new technology system for a few users- having all the upstream and downstream stakeholders on board takes finely tuned communications strategies. Explore how in this Rapid Fire session.
If you don’t lead the change associated with a new technology solution, you won’t realize improved efficiencies, gain new agility and market access or achieve your desired return on investment. Learn how to:
- Identify the true ROI of your system implementation.
- Diagnose elements that could help you make a greater impact.
- Learn tools and techniques for maximizing your outcomes.